Root Cause Analysis - RCA

DAY 1 - Introduction

• Adopting Accident Prevention strategy thru Risk Management
• Understanding how accidents are caused
• The process & system view of accidents & accident investigations
• The need for & benefits of Root Cause Analysis
• Introductions, Expectations & Anticipations
• Dening Incidents, Accidents, Near Misses, Dangerous Occurrences
• Categorizing Incidents according to nature & severity
• Complying with the Legal Requirements for reporting & investigating accidents
• Understanding Immediate, Underlying & Root Causes & Causal Factors
• The four stages of an Investigation Process
• Case Study & Group Activity

DAY 2

• Video-based Case Studies & Group discussions
• The various sources & categories of evidence
• Collecting & Preserving Evidence
• Common Pitfalls in Observations
• Configuration & Levels of the Investigation Team
• Immediate response in case of an accident
• Emergency procedures, Crisis handling & loss minimization
• Taking control of the scene (Immediate Response)
• Elective practical interviewing tips & techniques
• Role Play Group Exercises

DAY 3

• Analyzing evidence & information
• Identifying immediate causes, root causes, and system causes
• Using CLC Charts for Analysis
• Using 5-Why & Fish-bone techniques to re-enforce CLC Analysis
• Sifting and sorting evidence & information
• Incident Timeline – Data Mapping
• Understanding the problems using Building blocks
• Identifying critical factors
• Case Study & Group Exercises

DAY 4

• An Overview of Root Cause Elimination
• Understanding & applying the Hierarchy & symmetry of controls
• Addressing the personal, job & organizational factors in the recommendations
• Overview of Solution Implementation
• Identifying human factors & Understanding Human Errors
• Modifying & influencing behaviors
• Case Study & Group Exercise
• Corrective Measures, Recommendations
• Developing an Implementation Plan & organizing its Implementation
• Report Writing
• Action Tracking & Closure monitoring
• Trend Analysis

What is Root Cause Analysis training course objective?

• Define the accident/incident event
• Understand modern accident causation theories
• Define all accident investigation and analysis stages
• Carry out Initial actions in response to accidents and incidents
• Gather evidence and data relevant to the accident investigation
• Interview witnesses
• Analyze the role of human factors involved in accident investigation
• Compile accident reports and remedial action plans
• Gain familiarity with modern accident analysis techniques
• The use of accident investigations as a management audit tool
• To locate and dene active human error, preconditions, and root causes
• Report writing and compilation